Yes, we have a refund policy in place to ensure a smooth cancellation process for our customers. If you need to cancel a test booking, you may be eligible for a refund, subject to our cancellation guidelines. The eligibility for a refund depends on factors such as the time of cancellation, the type of test booked, and any applicable processing fees. We recommend reviewing our refund terms carefully before proceeding with a cancellation.
Once a cancellation request is submitted, our team will verify the details and process the refund accordingly. The verification process ensures that all necessary conditions are met before initiating the refund. Depending on the payment method used, refunds may take a few business days to reflect in your account. We strive to complete this process as efficiently as possible to minimize any inconvenience.
If you have any questions regarding our refund policy or need assistance with canceling a booking, our support team is available to help. Please reach out to us with your booking details, and we will guide you through the cancellation and refund process. For more information on eligibility and timelines, refer to our official refund policy page.